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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will open. It contains detailed information about all the operations that you can carry out on the given page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive variety of educational videos describing how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our comprehensive Frequently Asked Questions section, which covers questions asked by real customers and provides real solutions. We constantly "revamp" our FAQ database with new articles in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can touch base with our excellent team of customer support engineers available 24/7 and eager to assist you with any issue. Each support ticket you open will be responded to within 60 minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 226347

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com